2026AI Chatbots, Lead Scoring & Automation
Built an n8n email outreach automation system for outbound campaigns, connecting lead lists, email sequence logic, reply tracking, follow-up tasks, CRM routing, and owner notifications so prospect communication could be managed in a structured workflow.
n8nEmail OutreachOutbound AutomationB2B LeadsFollow-Up WorkflowCRM RoutingLead Generation
2026AI Chatbots, Lead Scoring & Automation
Built an n8n outreach system for B2B lead generation, connecting prospect research, contact enrichment, message sequencing, follow-up routing, and workflow automation so outreach could run with consistent tracking and handoff.
n8nB2B OutreachLead GenerationWorkflow AutomationCRM RoutingProspect Research
2022-2026AI Chatbots, Lead Scoring & Automation
Built custom GPT-powered bots on websites, Messenger, and SMS that qualify leads 24/7, auto-score them by behavior, and route hot prospects directly to sales teams.
ChatGPTAI BotsLead ScoringAutomation
2023AI Chatbots, Lead Scoring & Automation
Custom GPT-4o bot on website + Messenger + SMS for a mid-size brokerage (120 agents). Predictive scoring using dwell time, question depth & repeat visits. Auto-routes score >75 to agent Slack + Calendly.
GPT-4oPredictive ScoringMessengerSMSCalendly
2023AI Chatbots, Lead Scoring & Automation
Abandoned-cart bot with behavioral lead scoring (cart value + scroll depth + return visits) for a revenue tracking. SMS + Messenger sequences + instant agent hand-off.
AI ChatbotCart RecoveryBehavioral ScoringShopifySMS
2024AI Chatbots, Lead Scoring & Automation
LinkedIn + website bot for an HR-tech startup that scores leads by company size, intent signals & budget questions. Auto-books demo with AE when score ≥80.
LinkedIn BotLead ScoringAuto-BookingB2B SaaS
2023-2026AI Chatbots, Lead Scoring & Automation
Deployed AI chatbots on contractor websites that instantly quote services, book appointments, and qualify emergency vs. routine calls - capturing leads 24/7.
AI ChatbotsInstant QuotesAppointment BookingLead Routing
2023AI Chatbots, Lead Scoring & Automation
Chatbot that quotes instantly, books emergency slots with on-call tech for a plumbing company.
Emergency RoutingInstant QuotesAfter-Hours Capture
2024AI Chatbots, Lead Scoring & Automation
GPT-powered service pricing + real-time availability for an HVAC installer.
GPT PricingReal-Time AvailabilitySame-Day Booking
2025AI Chatbots, Lead Scoring & Automation
Routes leads by zip code + technician availability for an 18-truck service fleet.
Dispatch AIZip Code RoutingFleet Management
2024AI Chatbots, Lead Scoring & Automation
GPT-4 chatbot for an insurance agency that collects policy details conversationally, compares carriers in real-time, and delivers instant quotes via SMS. Integrated with agency CRM for seamless handoff.
GPT-4InsuranceReal-Time QuotesCRM IntegrationSMS
2025AI Chatbots, Lead Scoring & Automation
Voice + text AI ordering system for a fast-casual chain. Handles modifications, suggests upsells based on order history, and processes payments. Deployed on website, app, and phone IVR.
Voice AIOrder SystemUpsell EngineIVRPayment Processing
2024-2026AI Chatbots, Lead Scoring & Automation
Built internal AI tools using OpenAI and open-source LLMs (LLaMA, Mistral) that analyze CRM data, generate sales reports, draft outreach emails, and summarize customer interactions - replacing hours of manual work with one-click AI workflows.
OpenAI APILLaMAMistralLLM OrchestrationRAGPython
2025-2026AI Chatbots, Lead Scoring & Automation
Designed multi-agent systems where specialized AI agents handle lead qualification, content generation, ad copy creation, and campaign reporting autonomously. Agents communicate via tool-calling chains and escalate edge cases to humans.
Multi-Agent AILangChainTool CallingAutonomous AgentsWorkflow Automation
2024-2025AI Chatbots, Lead Scoring & Automation
Built retrieval-augmented generation (RAG) chatbots that ingest client documentation, SOPs, and product catalogs into vector databases, then answer customer and employee questions with source-cited, hallucination-minimized responses.
RAGVector DBPineconeEmbeddingsGPT-4Knowledge Base
2023-2026AI Chatbots, Lead Scoring & Automation
End-to-end automation pipelines that use LLMs to generate blog posts, social media content, email sequences, and ad variations at scale - with human-in-the-loop review, brand-voice fine-tuning, and scheduled multi-channel publishing.
LLM Content GenFine-Tuningn8nMake.comMulti-Channel Publishing