AI Chatbot + Predictive Lead-Scoring Platforms
Built custom GPT-powered bots on websites, Messenger, and SMS that qualify leads 24/7, auto-score them by behavior, and route hot prospects directly to sales teams.
2021–2026
14 real-world projects from this period.
Back to full timeline2021–2026
14 real-world projects from this period.
Built custom GPT-powered bots on websites, Messenger, and SMS that qualify leads 24/7, auto-score them by behavior, and route hot prospects directly to sales teams.
Custom GPT-4o bot on website + Messenger + SMS for a mid-size brokerage (120 agents). Predictive scoring using dwell time, question depth & repeat visits. Auto-routes score >75 to agent Slack + Calendly. → 68% drop in unqualified calls, 41% more booked showings.
Abandoned-cart bot with behavioral lead scoring (cart value + scroll depth + return visits) for a $4.2M Shopify store. SMS + Messenger sequences + instant agent hand-off. → 47% cart recovery rate, $187K extra revenue in first 90 days.
LinkedIn + website bot for an HR-tech startup that scores leads by company size, intent signals & budget questions. Auto-books demo with AE when score ≥80. → 3.2× qualified lead volume, sales team closed 2.8× faster.
Deployed AI chatbots on contractor websites that instantly quote services, book appointments, and qualify emergency vs. routine calls — capturing leads 24/7.
Chatbot that quotes instantly, books emergency slots with on-call tech for a plumbing company. → Captured 68% of after-hours leads.
GPT-powered service pricing + real-time availability for an HVAC installer. → 51% of website visitors booked same-day.
Routes leads by zip code + technician availability for an 18-truck service fleet. → 37% faster response time.
GPT-4 chatbot for an insurance agency that collects policy details conversationally, compares carriers in real-time, and delivers instant quotes via SMS. Integrated with agency CRM for seamless handoff. → 74% quote completion rate, 3× more policies written.
Voice + text AI ordering system for a fast-casual chain. Handles modifications, suggests upsells based on order history, and processes payments. Deployed on website, app, and phone IVR. → 22% average ticket increase, 40% fewer phone hold times.
Built internal AI tools using OpenAI and open-source LLMs (LLaMA, Mistral) that analyze CRM data, generate sales reports, draft outreach emails, and summarize customer interactions — replacing hours of manual work with one-click AI workflows.
Designed multi-agent systems where specialized AI agents handle lead qualification, content generation, ad copy creation, and campaign reporting autonomously. Agents communicate via tool-calling chains and escalate edge cases to humans.
Built retrieval-augmented generation (RAG) chatbots that ingest client documentation, SOPs, and product catalogs into vector databases, then answer customer and employee questions with source-cited, hallucination-minimized responses.
End-to-end automation pipelines that use LLMs to generate blog posts, social media content, email sequences, and ad variations at scale — with human-in-the-loop review, brand-voice fine-tuning, and scheduled multi-channel publishing.